Datatrail
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Privacy Policy

Last updated June 2026

This Privacy Policy explains how Datatrail ("we", "us") collects, uses, and protects information when you visit our website or use our data lineage and observability platform. We aim to be plain and honest about what we do with data.

Information we collect

When you create an account we collect your email address and a verification code we send to confirm it. If you contact us, we collect your name, email, and message. We also collect standard technical information such as your IP address, browser type, and the page that referred you, along with any UTM parameters in the link you arrived from.

Your warehouse data

Datatrail connects to your data warehouse (Snowflake, BigQuery, Redshift, Postgres, dbt) with read-only access. We read query history and metadata only, such as table and column names, schemas, dependencies, query logs, run timestamps, and freshness signals, so we can map lineage table-to-table, trace columns to their source, flag freshness and schema-change issues, and show downstream impact. We do not copy or store your row-level data, we never have write access, and we never move, copy, or mutate your data. Enterprise customers may deploy in their own environment so that data never leaves their infrastructure.

How we use information

  • To create and secure your account and confirm your email.
  • To build lineage and observability for your warehouse and send you freshness alerts, schema-change notices, and product communications about your access.
  • To respond to your messages and provide support.
  • To understand how the site is used and improve it.

How we share information

We do not sell your personal information. We share information only with service providers who help us operate the site and platform (for example, email delivery and analytics), under contracts that require them to protect it, or where required by law.

Data retention

We keep account and contact information for as long as your account is active or as needed to provide the service, then delete or anonymize it. You can ask us to delete your information at any time.

Security

We use industry-standard measures to protect your information, including encryption in transit and at rest, read-only warehouse connections, and access controls. We read query history and metadata only and do not copy row-level data. You can revoke our access at any time. Enterprise plans add SSO, audit logging, and in-VPC deployment options.

Your choices

You can access, correct, or delete your information, and you can opt out of non-essential email at any time. To make a request, email [email protected].

Contact

Questions about this policy? Email us at [email protected].